Need help? Just call, 24/7.
Time-sensitive support, around the clock, for your software and control installation.
Things don’t always go according to plan. That’s why Pyramid’s experienced, highly qualified customer support technicians are only a phone call away to help troubleshoot—and resolve—any issues that may arise with your installation. After your project is completed, you can rely on Pyramid to stand behind our work. To protect your investment long term, we offer affordable, comprehensive and responsive post-warranty customer care plans.
Call anytime, 24 hours a day, 7 days a week, for quick resolution to your operational challenges.
- Continuous up time is the mission of our dedicated support staff.
- Customer care service plans are specifically tailored to meet each customer’s needs.
- Annual check-ups confirm that your system continues to work at peak efficiency.
- On-site engineering support within 2 to 6 hours for most U.S. locations for emergencies.
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Rely on 25 years of controls and software expertise.
Pyramid is a premier provider of warehouse control and execution system software and controls. Top brands leverage Pyramid controls, WCS and WES solutions to transform their distribution centers into high-performance omnichannel order fulfillment operations.